| Q |
How
will I confirm my booking ? |
A |
You
will be sent a confirmation e - mail with a unique booking reference
number on it. |
| Q |
Is
Vat included in the quotation ? |
A |
All
the prices quoted to you are exclusive of Vat.
|
| Q |
Are
there any hidden charges ? |
A |
No.
Parking is extra but charged at cost. (Heathrow about £3.90) |
| Q |
Where
will my Chauffeur meet me at the Airport ? |
A |
Your
Chauffeur will hold up a nameboard with your name on it at the exit
to the arrivals hall. |
| Q |
What
happens if I can't find my Chauffeur ? |
A |
When
you make your booking you will be given an emergency contact number
which is manned 24 hours a day. |
| Q |
Do
you have a non smoking policy ? |
A |
Smoking
is not allowed in any of our vehicles. |
| Q |
Will
the congestion charge be added to my bill ? |
A |
No
- as we are a Public Carriage Office registered company we are exempt
from the charge. |
| Q |
If
I have my own itineary can I use your services ? |
A |
Of
course, we are more than happy to help. |
| Q |
When
do you charge my credit card ? |
A |
We
charge the credit card 48 hours before the the start of the tour. |